We WILL NEVER sell your information to a third party.

Full Policy

This Privacy Policy discloses the privacy practices for the DoMyLaundry.ca (hereinafter referred to as website) (http://DoMyLaundry.ca) The website (referred to as “us” or “we”), is committed to protecting your privacy online. Please read the following to learn what information we collect from you (the “User” or the “End User”) and how we use that information. If you have any questions about our privacy policy, please email us.



  1. Changes to Privacy Policy

If we decide to change our privacy policy, we will post those changes to this privacy statement, the home page,

and other places we deem appropriate so that you are aware of what information we collect, how we use it, and

under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time,

so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by

means of notice on our home page.

  1. Types of Information Collected and Uses of Collected Information

We collect two types of information about our Website Users: Personally Identifiable Information and Non-

Personally Identifiable Information.

Personally Identifiable Information. Personally Identifiable Information is information that identifies a specific End User. When you engage in certain activities on the Website, such as (including, but not limited to, your email

address, name, address, phone number, social media handles).

Non-Personally Identifiable Information. Non-Personally Identifiable Information is information that does not

identify a specific End User. This type of information may include things like the Uniform Resource Locator (“URL”) of the website you visited before coming to our Website, the URL of the website you visit after leaving our

Website, the type of browser you are using and your Internet Protocol (“IP”) address, your purchase history, and your browsing history on the Website. We, and/or our authorized Third Party Service Providers, may automatically collect this information when you visit our Website through the use of electronic tools like Cookies and Web beacons or Pixel tags, as described in Items 4 and 8 of this Privacy Policy.  We use Non-Personally Identifiable Information to troubleshoot, administer the Website, analyze trends, gather demographic information, comply with applicable law, and cooperate with law enforcement activities. We may also share this information with our authorized Third Party Service Providers and Advertisers to measure the overall effectiveness of our online advertising, content, and programming.

  1. Release of Personally Identifiable Information

We will not share, sell, rent, or trade your Personally Identifiable Information with other parties. We may share

your information with Authorized Third Party Service Providers. We provide services and products through third

parties. These “Third Party Service Providers” perform functions on our behalf, like sending out and distributing

our administrative and promotional emails. We may share your Personally Identifiable Information with such

Service Providers to fulfill orders, deliver orders, send postal or email, administer contests or sweepstakes,

remove repetitive information on customer lists, analyze data, provide marketing assistance, provide search

results and links, process credit card payments, operate the Website, troubleshoot, and provide customer service.

We may also collect personal information from individuals and companies (“Affiliates”) with whom we have

business relationships and may share your information with Service Providers to accomplish our administrative

tasks. For example, when you order a service, we release your credit card information to the card-issuing bank to

confirm payment for the service and, if applicable, release your address to the delivery service to deliver the

service. Likewise, we may release an Affiliate’s information to our bank to send out a payment. We encourage

DoMyLaundry.ca Partners and Third Party Service Providers to adopt and post privacy policies. However, the use of

your Personally Identifiable Information by such parties is governed by the privacy policies of such parties and is

not subject to our control.

We may remarket your information. Remarketing is a way for us to connect with users, based upon your past

interactions with the DoMyLaundry.ca website. Third-party marketing vendors may be hired by DoMyLaundry.ca to perform remarketing services. As a result, third-party vendors, including Google, may show DoMyLaundry.ca ads on sites on the internet. Third-party vendors, including Google, use cookies to serve ads based on a user’s prior visits

to DoMyLaundry.ca website. Users may opt out of Google’s use of cookies by visiting the Google advertising opt-out page at https://www.google.com/privacy_ads.html. This information is used only for remarketing purposes and will not be used by them for any other purpose.

We may share your information in a Business Transfer. As with any other business, we could merge with, or be

acquired by another company. If this occurs, the successor company would acquire the information we maintain,

including Personally Identifiable Information. However, Personally Identifiable Information would remain subject to

this Privacy Policy.

We may share your information for our Protection and the Protection of Others. We reserve the right to disclose

your personally identifiable information as required by law and when we believe that disclosure is necessary to

protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website;

enforce or apply this Privacy Policy, our Website Terms of Use or other agreements; or protect the rights,

property or safety of the Website, its Users or others.

  1. Release of Non-Personally Identifiable Information

We may disclose or share Non-Personally Identifiable Information with Partners, Affiliates and Advertisers. For

example, we may share aggregated demographic information (which does not include any Personally Identifiable

Information) with “Third Party Advertisers” or “Third Party Advertising Companies” and other parties as provided


We use Third Party Advertising Companies to serve ads when you visit our Website. These companies may use

Non-Personally Identifiable Information about your visits to this and other websites in order to provide, through

the use of network tags, advertisements about goods and services that may be of interest to you.

We also use Third Party Service Providers to track and analyze Non-Personally Identifiable usage and volume

statistical information from our Users to administer our Website and constantly improve its quality. We may also

publish this information for promotional purposes or as a representative audience for Advertisers. Please note that

this is not Personally Identifiable Information, only general summaries of the activities of our Users. Such data is

collected on our behalf, and is owned and used by us.

  1. Updating and Correcting Information

We believe that you should have the ability to access and edit the Personally Identifiable Information you provide

  1. You may change any of your Personally Identifiable Information by logging into your account and accessing

the “my account” section of the site or app, sending us an email at info@DoMyLaundry.ca. Please indicate your name, address and email address, and what information you would like to update when you contact us. We encourage you to promptly update your Personally Identifiable Information if it changes. You may ask to have the information on your account deleted or removed; however, because we keep track of past transactions, you cannot delete information associated with past transactions on the Website. In addition, it may be impossible for us to completely delete all of your information because we periodically backup information.

If you choose to store credit card information on the site, this is stored on a secure page and you may delete your

credit card information at any time by going to the “my account” section of your profile.

  1. User Choices on Collection and Use of Information

As discussed above, you can always choose not to provide information, although it may be required to engage in

a certain activity on the Website. As a condition of purchase of our products and services, we will send you Administrative and Promotional emails. We will send you information regarding your account activity and purchases as well as updates about our products and promotional offers. You cannot opt-out of Administrative Emails. “Administrative Emails” relate to a User’s activity on the Website, and include emails regarding a particular User’s account, requests or inquiries, and purchases of products and services. In contrast to Administrative Emails, however, you do have a choice with respect to Promotional Emails. Promotional Emails advertise our products and services, including exclusive sales and other offers, and/or the products and services of our Advertisers and Affiliates. If you do not want to receive Promotional Emails from us, you may elect to opt-out of receiving Promotional Emails at any time after registering by e-mailing us at info@DoMyLaundry.ca, or by hitting the

“unsubscribe” button at the bottom of any of our e-mails. When contacting us, please indicate your name,

address, email address, and what Promotional Emails you do not want to receive.

  1. Security of Information

We take security seriously and take numerous precautions to protect the security of Personally Identifiable

Information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to

be 100% secure. As a result, while we employ commercially reasonable security measures to protect data and

seek to partner with companies which do the same, we cannot guarantee the security of any information

transmitted to or from the Website, and are not responsible for the actions of any third parties that may receive

any such information.

  1. Data Tracking

Cookies. To facilitate and customize your experience with the Website, we store cookies on your computer. A

cookie is a small text file that is stored on a User’s computer for record-keeping purposes which contains

information about that User. We use cookies to save you time while using the Website, remind us who you are,

and track and target User interests in order to provide a customized experience. Cookies also allow us to collect

Non-Personally Identifiable Information from you, like which pages you visited and what links you clicked on. Use

of this information helps us to create a more user-friendly experience for all visitors. In addition, we may use Third

Party Advertising Companies to display advertisements on our Website. As part of their service, they may place

separate cookies on your computer. We have no access to or control over these cookies. This Privacy Policy

covers the use of cookies by our Website only and does not cover the use of cookies by any Advertiser. Most

browsers automatically accept cookies, but you may be able to modify your browser settings to decline cookies.

Please note that if you decline or delete these cookies, some parts of the Website may not work properly.

Other Tracking Devices. We may use other industry standard technologies like pixel tags and web beacons to track your use of our Website pages and promotions, or we may allow our Third Party Service Providers to use these

devices on our behalf. Pixel tags and web beacons are tiny graphic images placed on certain pages on our

Website, or in our emails that allow us to determine whether you have performed a specific action. When you

access these pages or open or click an email, pixel tags and web beacons generate a Non-Personally Identifiable

notice of that action. Pixel tags allow us to measure and improve our understanding of visitor traffic and behavior

on our Website, as well as give us a way to measure our promotions and performance. We may also utilize pixel

tags and web beacons provided by our Affiliates and/or Marketing Partners for the same purposes.

  1. Privacy Policies of Third Party Websites

This Privacy Policy only addresses the use and disclosure of information we collect from you on


  1. Miscellaneous Privacy Issues

Children. Minors under the age of 18 may not use the Website. We do not knowingly collect personal information

from anyone under the age of 18, and no part of the Website is designed to attract anyone under the age of 18.

DoMyLaundry.ca does not sell products or services for purchase by children.

Public Areas. We may provide areas on our Website where you can publicly post information about yourself, can

communicate with others such as discussion boards or blogs. This information may be accessible by other consumers and companies and may appear on other websites or web searches, and therefore this information could be read, collected, and used by others.

We have no control over who reads your postings or what other users may do with the information you voluntarily post, so please use caution when posting any personal information. We do obtain consent from our users to post their name along with their reviews. We do not currently recognize or respond to browser initiated Do Not Track signals as there is no consistent industry standard for compliance.

Responding to your requests. We will also use your information to respond to your questions or


Administrative. We may contact you to inform you about changes in our services, our service offering

and other important service related notices, such as changes to the Privacy Policy or about security or

fraud notices.

Advertising. Subject to your opt-out preferences, we may develop and display content and advertising

tailored to your interests on our services and other sites.

Protecting Rights and Interests. We will use your information to protect our rights and interests as well

as the rights and interests of our users and any other person, as well as to enforce this Privacy Policy or

our Terms of Service.

Legal Compliance. We may use your information to comply with applicable legal or regulatory

obligations, including informal requests from law enforcement or other governmental authorities.

Other. We also may use your information to manage our business or perform functions as otherwise

described to you at the time of collection subject to your consent. Please read all online agreements

carefully before accepting them.