We WILL NEVER sell your information to a third party.
IF YOU DO NOT AGREE TO THESE TERMS, EXIT THIS PAGE AND DO NOT ACCESS OR USE THE WEBSITE OR SERVICES.
and other places we deem appropriate so that you are aware of what information we collect, how we use it, and
under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time,
so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by
means of notice on our home page.
- Types of Information Collected and Uses of Collected Information
We collect two types of information about our Website Users: Personally Identifiable Information and Non-
Personally Identifiable Information.
Personally Identifiable Information. Personally Identifiable Information is information that identifies a specific End User. When you engage in certain activities on the Website, such as (including, but not limited to, your email
address, name, address, phone number, social media handles).
Non-Personally Identifiable Information. Non-Personally Identifiable Information is information that does not
identify a specific End User. This type of information may include things like the Uniform Resource Locator (“URL”) of the website you visited before coming to our Website, the URL of the website you visit after leaving our
- Release of Personally Identifiable Information
We will not share, sell, rent, or trade your Personally Identifiable Information with other parties. We may share
your information with Authorized Third Party Service Providers. We provide services and products through third
parties. These “Third Party Service Providers” perform functions on our behalf, like sending out and distributing
our administrative and promotional emails. We may share your Personally Identifiable Information with such
Service Providers to fulfill orders, deliver orders, send postal or email, administer contests or sweepstakes,
remove repetitive information on customer lists, analyze data, provide marketing assistance, provide search
results and links, process credit card payments, operate the Website, troubleshoot, and provide customer service.
We may also collect personal information from individuals and companies (“Affiliates”) with whom we have
business relationships and may share your information with Service Providers to accomplish our administrative
tasks. For example, when you order a service, we release your credit card information to the card-issuing bank to
confirm payment for the service and, if applicable, release your address to the delivery service to deliver the
service. Likewise, we may release an Affiliate’s information to our bank to send out a payment. We encourage
DoMyLaundry.ca Partners and Third Party Service Providers to adopt and post privacy policies. However, the use of
your Personally Identifiable Information by such parties is governed by the privacy policies of such parties and is
not subject to our control.
We may remarket your information. Remarketing is a way for us to connect with users, based upon your past
We may share your information in a Business Transfer. As with any other business, we could merge with, or be
acquired by another company. If this occurs, the successor company would acquire the information we maintain,
including Personally Identifiable Information. However, Personally Identifiable Information would remain subject to
We may share your information for our Protection and the Protection of Others. We reserve the right to disclose
your personally identifiable information as required by law and when we believe that disclosure is necessary to
protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website;
property or safety of the Website, its Users or others.
- Release of Non-Personally Identifiable Information
We may disclose or share Non-Personally Identifiable Information with Partners, Affiliates and Advertisers. For
example, we may share aggregated demographic information (which does not include any Personally Identifiable
Information) with “Third Party Advertisers” or “Third Party Advertising Companies” and other parties as provided
We use Third Party Advertising Companies to serve ads when you visit our Website. These companies may use
Non-Personally Identifiable Information about your visits to this and other websites in order to provide, through
the use of network tags, advertisements about goods and services that may be of interest to you.
We also use Third Party Service Providers to track and analyze Non-Personally Identifiable usage and volume
statistical information from our Users to administer our Website and constantly improve its quality. We may also
publish this information for promotional purposes or as a representative audience for Advertisers. Please note that
this is not Personally Identifiable Information, only general summaries of the activities of our Users. Such data is
collected on our behalf, and is owned and used by us.
- Updating and Correcting Information
We believe that you should have the ability to access and edit the Personally Identifiable Information you provide
- You may change any of your Personally Identifiable Information by logging into your account and accessing
the “my account” section of the site or app, sending us an email at info@DoMyLaundry.ca. Please indicate your name, address and email address, and what information you would like to update when you contact us. We encourage you to promptly update your Personally Identifiable Information if it changes. You may ask to have the information on your account deleted or removed; however, because we keep track of past transactions, you cannot delete information associated with past transactions on the Website. In addition, it may be impossible for us to completely delete all of your information because we periodically backup information.
If you choose to store credit card information on the site, this is stored on a secure page and you may delete your
credit card information at any time by going to the “my account” section of your profile.
- User Choices on Collection and Use of Information
As discussed above, you can always choose not to provide information, although it may be required to engage in
a certain activity on the Website. As a condition of purchase of our products and services, we will send you Administrative and Promotional emails. We will send you information regarding your account activity and purchases as well as updates about our products and promotional offers. You cannot opt-out of Administrative Emails. “Administrative Emails” relate to a User’s activity on the Website, and include emails regarding a particular User’s account, requests or inquiries, and purchases of products and services. In contrast to Administrative Emails, however, you do have a choice with respect to Promotional Emails. Promotional Emails advertise our products and services, including exclusive sales and other offers, and/or the products and services of our Advertisers and Affiliates. If you do not want to receive Promotional Emails from us, you may elect to opt-out of receiving Promotional Emails at any time after registering by e-mailing us at info@DoMyLaundry.ca, or by hitting the
“unsubscribe” button at the bottom of any of our e-mails. When contacting us, please indicate your name,
address, email address, and what Promotional Emails you do not want to receive.
- Security of Information
We take security seriously and take numerous precautions to protect the security of Personally Identifiable
Information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to
be 100% secure. As a result, while we employ commercially reasonable security measures to protect data and
seek to partner with companies which do the same, we cannot guarantee the security of any information
transmitted to or from the Website, and are not responsible for the actions of any third parties that may receive
any such information.
- Data Tracking
Cookies. To facilitate and customize your experience with the Website, we store cookies on your computer. A
cookie is a small text file that is stored on a User’s computer for record-keeping purposes which contains
and track and target User interests in order to provide a customized experience. Cookies also allow us to collect
Non-Personally Identifiable Information from you, like which pages you visited and what links you clicked on. Use
of this information helps us to create a more user-friendly experience for all visitors. In addition, we may use Third
Party Advertising Companies to display advertisements on our Website. As part of their service, they may place
browsers automatically accept cookies, but you may be able to modify your browser settings to decline cookies.
Please note that if you decline or delete these cookies, some parts of the Website may not work properly.
Other Tracking Devices. We may use other industry standard technologies like pixel tags and web beacons to track your use of our Website pages and promotions, or we may allow our Third Party Service Providers to use these
devices on our behalf. Pixel tags and web beacons are tiny graphic images placed on certain pages on our
Website, or in our emails that allow us to determine whether you have performed a specific action. When you
access these pages or open or click an email, pixel tags and web beacons generate a Non-Personally Identifiable
notice of that action. Pixel tags allow us to measure and improve our understanding of visitor traffic and behavior
on our Website, as well as give us a way to measure our promotions and performance. We may also utilize pixel
tags and web beacons provided by our Affiliates and/or Marketing Partners for the same purposes.
- Privacy Policies of Third Party Websites
- Miscellaneous Privacy Issues
Children. Minors under the age of 18 may not use the Website. We do not knowingly collect personal information
from anyone under the age of 18, and no part of the Website is designed to attract anyone under the age of 18.
DoMyLaundry.ca does not sell products or services for purchase by children.
Public Areas. We may provide areas on our Website where you can publicly post information about yourself, can
communicate with others such as discussion boards or blogs. This information may be accessible by other consumers and companies and may appear on other websites or web searches, and therefore this information could be read, collected, and used by others.
We have no control over who reads your postings or what other users may do with the information you voluntarily post, so please use caution when posting any personal information. We do obtain consent from our users to post their name along with their reviews. We do not currently recognize or respond to browser initiated Do Not Track signals as there is no consistent industry standard for compliance.
Responding to your requests. We will also use your information to respond to your questions or
Administrative. We may contact you to inform you about changes in our services, our service offering
Advertising. Subject to your opt-out preferences, we may develop and display content and advertising
tailored to your interests on our services and other sites.
Protecting Rights and Interests. We will use your information to protect our rights and interests as well
our Terms of Service.
Legal Compliance. We may use your information to comply with applicable legal or regulatory
obligations, including informal requests from law enforcement or other governmental authorities.
Other. We also may use your information to manage our business or perform functions as otherwise
described to you at the time of collection subject to your consent. Please read all online agreements
carefully before accepting them.